Privacy Policy

Last updated: June 24, 2026

This Privacy Policy describes how BUBNOX (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from bubnox.com (the "Site") or otherwise communicate with us (collectively, the "Services").

1. What Personal Information We Collect

The types of personal information we obtain depend on how you interact with our Site. We collect information from three main sources:

Information You Submit Directly:

  • Contact Details: Name, email address, phone number, and shipping/billing address.

  • Order Information: Purchase history, payment confirmations, and customer support communications.

  • Account Details: Username, password, and security questions if you register an account.

Information Collected Automatically (Usage Data):

  • We automatically collect device information, browser type, IP address, time zone, and details about your network connection and interaction with the Services via cookies, pixels, and similar tracking technologies.

Information From Third Parties:

  • We receive data from companies that support our backend, such as our e-commerce platform (Shopify) and our integrated payment processors (who securely encrypt and handle your credit/debit card and billing details to fulfill contracts).

2. How We Use Your Personal Information

We use your data for the following legitimate business purposes:

  • Contract Fulfillment: To process payments, fulfill orders, arrange shipping, manage accounts, and handle returns/exchanges.

  • Marketing & Advertising: To send promotional communications and display tailored ads. For EEA residents, this processing is based on our legitimate interest under Art. 6 (1) (f) GDPR.

  • Security & Fraud Prevention: To detect, investigate, and prevent fraudulent or malicious activities to maintain a secure shopping environment.

  • Customer Support & Improvement: To respond to your inquiries and optimize our store layout and functionality.

3. How We Disclose Personal Information

We may disclose your personal information to selected third parties under strict data-protection parameters:

  • With core vendors and service providers (IT infrastructure, payment processing, data analytics, cloud storage, and logistics/fulfillment partners).

  • With marketing partners to display relevant advertisements on third-party platforms.

  • To comply with legal obligations (e.g., responding to subpoenas or search warrants) or to protect our corporate rights and property.

4. Cookies & Global Privacy Control (GPC)

We use Cookies to power, personalize, and improve our Site via Shopify. For detailed cookie usage, please visit the Shopify Cookie Policy.

  • Managing Cookies: You can restrict or block cookies through your browser settings; however, doing so may cause certain features of our store to function incorrectly.

  • Global Privacy Control (GPC): Our Site recognizes GPC opt-out preference signals. If your browser transmits a GPC signal, we will automatically treat it as a valid request to opt-out of targeted advertising and data sharing for that session.

5. Regional Rights & International Transfers

  • GDPR (EEA Residents): If you reside in the European Economic Area, you hold the right to access, delete, correct, or port your data. Your information is initially processed in Ireland and subsequently transferred to secure servers outside of Europe (including Canada and the US) using standard contractual clauses approved by the European Commission.

  • CCPA (California Residents): California residents hold the "Right to Know," the right to request deletion, and the right to opt-out of data "selling" or "sharing" for targeted advertising.

  • Children’s Data: The Services are not intended for minors. We do not knowingly collect personal information from individuals under 14. If a child has provided us with data, parents may contact us below to request immediate deletion.

6. Contact Information

Should you have any questions about our privacy practices, this Privacy Policy, or if you would like to exercise your legal data rights, please contact our data controller directly:

  • Email: support@bubnox.com

  • Registered Business Address: Yiwu, Zhejiang, China (Zip Code: 322000)